Browsing by Author "Le, Quoc V."

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    Towards a Human-like Open-Domain Chatbot
    (arXiv, 2020-01-27) Adiwardana, Daniel; Luong, Minh-Thang; So, David R.; Hall, Jamie; Fiedel, Noah; Thoppilan, Romal; Yang, Zi; Kulshreshtha, Apoorv; Nemade, Gaurav; Lu, Yifeng; Le, Quoc V.
    We present Meena, a multi-turn open-domain chatbot trained end-to-end on data mined and filtered from public domain social media conversations. This 2.6B parameter neural network is simply trained to minimize perplexity of the next token. We also propose a human evaluation metric called Sensibleness and Specificity Average (SSA), which captures key elements of a human-like multi-turn conversation. Our experiments show strong correlation between perplexity and SSA. The fact that the best perplexity end-to-end trained Meena scores high on SSA (72% on multi-turn evaluation) suggests that a human-level SSA of 86% is potentially within reach if we can better optimize perplexity. Additionally, the full version of Meena (with a filtering mechanism and tuned decoding) scores 79% SSA, 23% higher in absolute SSA than the existing chatbots we evaluated.